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Label LUCIE and Diag26000 have partnered to guide you through your CSR process !
By replying to a few simple questions, we propose that you participate in the first diagnostic
of your organisation with regard to ISO 26000 standards and take your first steps towards LUCIE, the French CSR reference label.

Beforehand, you must choose the organisation you want to evaluate.
For an efficient diagnostic, you must reply to all the questions, keeping in mind the same perimeter for this organisation.

Reply as spontaneously as possible : as soon as you reply to the last question,
you will discover the profile of your entity on the 7 central questions of ISO 26000
and be offered the possibility to compare yourself with other organisations.

The organisation evaluated:
A company
A local authority
An association, NGO
A union, a federation
An administration, an educational establishment
Other :

The workforce of the organisation evaluated counts:
Less than 10 people
10 to 50 people
50 to 250 people
250 to 500 people
500 to 5.000 people
5.000 to 10.000 people
More than 10.000 people

Your level of responsibility in this organisation :
You manage it, you elaborate its strategy
You lead a team, you help to implement the strategy
You execute

Your gender :

Please indicate your degree of adhesion regarding the following assertions.

1. Governance
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justifications, comments

PA1 The managers of the organisation have defined values which are coherent with the principles of sustainable development.

PA1 A strategic approach has been defined, translated into an action plan and objectives.

PA1 The strategy has been communicated, collaborators of the organisation are involved in its deployment.

PA1 The indicator (environment, social, economic...) are regularly followed to pilot the activities of the organisation.

PA1 A continuous approach for improvement is in place (action plans, direction review, bench marking...)

PA1 PA2 The organisation has identified the different stakeholders. Their expectations are taken into account in the decision making process of the organisation.

PA1 PA2 The organisation reports the actions and decisions in a transparent manner to all stakeholders.

PA2 The organisation pays attention to respecting territorial regulations as well as international reference texts.

2. Human rights
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justifications, comments

PA3 The organisation has identified the risks of non-respect of human rights, in is value chain (suppliers, clients colleagues, etc.) and the territories where it intervenes.

PA3 The organisation has prepared itself to prevent and manage risky situations it could encounter regarding human rights.

PA3 The organisation identifies different types of complicity (active and passive) concerning the stake holders. It is organised to prevent them.

PA3 In the case of a human rights violation, the organisation engages in dialogue with the stakeholders to remedy the situation.

PA4 The organisation prevents discrimination, especially with regard to vulnerable groups, in its relations with its collaborators and all its partners (users, clients, suppliers, etc.).

PA3 The organisation respects civil rights and political rights (private life, property rights, justice, freedom of expression and freedom of assembly.

PA3 The organisation respects economical rights, social and cultural (education, work, freedom of association, religion, level of life, social protection...).

PA3 The organisation respects fundamental rights at work (right to negotiate collective, elimination of child labour, forced or obligator work...)

3. Relations and work conditions
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justifications, comments

PA6 Employer / employee relations are balanced, based on the respect of rights and obligations of each party. They aim to limit precarious situations.

PA7 The organisation ensures fair and appropriate work conditions. It guarantees a decent social protection (social security retirement,...)

PA8 The organisation privileges and maintains a social dialogue with its collaborators and all people concerned by its activities.

PA9 The organisation takes all necessary measures to guarantee the health and security of the people (elements of individual and collective protection, work ergonomics, psychosocial risks...).

PA10 The organisation develops its human capital, i.e. ensures the development of competences and employability of every person.

4. Environment
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justifications, comments

PA14 The organisation has identified the different types of pollution caused by its activities, its products and services. It takes the necessary measures to prevent and reduce them.

PA12 The organisation has identified the different resources consumed by its activities, products and services (water, raw materials, energy...). It implements actions aiming to reduce and optimise this consumption.

PA12 The organisation has identified the impacts of its activities on climatic changes. It takes measures to prevent them.

PA15 The organisation preserves, even develops, biodiversity (animal and vegetal species in their natural environment, genetic diversity, protection of the ecosystem) in relation with its activities, products and services.

5. Fairness of practices
-- - + ++ N/A

justifications, comments

PA16 The organisation has implemented a plan (charter, training, control, ..) to fight against corruption in its activities (purchases, sales,...) .

PA17 The organisation encourages the development of responsible public policies. It does the necessary to avoid conflicts of interest, abuse of authority, or of influence or manipulation.

PA17 The organisation has identified the risks and put in place programmes to prevent unfair competition practices.

PA18 The organisation promotes throughout its chain of values, the principles and practices of social responsibility.

PA17 The organisation has put in place procedures to guarantee the respect of property rights (patents, intellectual property, copyrights, estate law, natural resources...).

6. Consumer related questions
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justifications, comments

PA20 The commercial practices of the organisation are fair; contracts and information supplied to clients or users are clear.

PA21 The products or services conceived and offered, respect the health and safety of the consumers or users.

PA20 The organisation promotes the principles of sustainable consumption to its clients or users (means of consumption, recycling...).

PA22 The organisation has put in place procedures to treat all clients', consumers' or users' requests (complaints, failures, compensation...)

PA5 The organisation preserves its customers' or users' private lives.

PA23 If the organisation supplies essential services (water, cleaning, energy, transport, communications...) it ensures the right to accede to all these.

PA20 The organisation makes its clients or consumers aware of the stakes of sustainable development in relation to its activities, services or products.

7. Community and local development
-- - + ++ N/A

justifications, comments

PA24 The organisation takes into account specific local contexts. It participates in the local life in the areas where it is implanted, and in the communities (physical or virtual) in which it operates.

PA24 The organisation participates in the education of the habitants of the area, the members of the community. It respects the cultures and interests and helps to maintain them.

PA24 The organisation is involved in the creation of jobs and the development of competences in the area in which it is implanted.

PA25 The organisation uses its material and immaterial resources to contribute to developing the knowledge, the know-how and the technologies of the region (transfer and diffusion of technologies and competences).

PA24 The organisation contributes to economic development of the territory (share of wealth, level of salaries and pensions, local investments taxes, infrastructure and services...)

PA20 The entity takes all necessary measures to eliminate negative impacts of its activities on the habitants health. It acts in favour of preserving it.

PA25 The organisation contributes through its actions and investments to the development of the society (local purchases, educational programme, partnerships...).