1. Governance
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-
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N/A
justifications, comments
The managers of the
organisation have defined values which are
coherent with the principles of sustainable development.
A strategic approach has been
defined, translated into an action plan and objectives.
The strategy has been
communicated, collaborators of the
organisation are involved in its deployment.
The indicator (environment,
social, economic...) are regularly followed
to pilot the activities of the organisation.
A continuous approach for
improvement is in place (action plans,
direction review, bench marking...)
The organisation has identified
the different stakeholders. Their
expectations are taken into account in the
decision making process of the organisation.
The organisation reports the
actions and decisions in a transparent
manner to all stakeholders.
The organisation pays attention
to respecting territorial regulations as
well as international reference texts.
2. Human rights
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++
N/A
justifications, comments
The organisation has identified
the risks of non-respect of human rights, in
is value chain (suppliers, clients
colleagues, etc.) and the territories where
it intervenes.
The organisation has prepared
itself to prevent and manage risky
situations it could encounter regarding
human rights.
The organisation identifies
different types of complicity (active and
passive) concerning the stake holders. It is
organised to prevent them.
In the case of a human rights
violation, the organisation engages in
dialogue with the stakeholders to remedy the situation.
The organisation prevents
discrimination, especially with regard to
vulnerable groups, in its relations with its
collaborators and all its partners (users,
clients, suppliers, etc.).
The organisation respects civil
rights and political rights (private life,
property rights, justice, freedom of
expression and freedom of assembly.
The organisation respects
economical rights, social and cultural
(education, work, freedom of association,
religion, level of life, social protection...).
The organisation respects
fundamental rights at work (right to
negotiate collective, elimination of child
labour, forced or obligator work...)
3. Relations and work conditions
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N/A
justifications, comments
Employer / employee relations
are balanced, based on the respect of rights
and obligations of each party. They aim to
limit precarious situations.
The organisation ensures fair
and appropriate work conditions. It
guarantees a decent social protection
(social security retirement,...)
The organisation privileges and
maintains a social dialogue with its
collaborators and all people concerned by
its activities.
The organisation takes all
necessary measures to guarantee the health
and security of the people (elements of
individual and collective protection, work
ergonomics, psychosocial risks...).
The organisation develops its
human capital, i.e. ensures the development
of competences and employability of every person.
4. Environment
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-
+
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N/A
justifications, comments
The organisation has identified
the different types of pollution caused by
its activities, its products and services.
It takes the necessary measures to prevent
and reduce them.
The organisation has identified
the different resources consumed by its
activities, products and services (water,
raw materials, energy...). It implements
actions aiming to reduce and optimise this consumption.
The organisation has identified
the impacts of its activities on climatic
changes. It takes measures to prevent them.
The organisation preserves,
even develops, biodiversity (animal and
vegetal species in their natural
environment, genetic diversity, protection
of the ecosystem) in relation with its
activities, products and services.
5. Fairness of practices
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-
+
++
N/A
justifications, comments
The organisation has
implemented a plan (charter, training,
control, ..) to fight against corruption in
its activities (purchases, sales,...) .
The organisation encourages the
development of responsible public policies.
It does the necessary to avoid conflicts of
interest, abuse of authority, or of
influence or manipulation.
The organisation has identified
the risks and put in place programmes to
prevent unfair competition practices.
The organisation promotes
throughout its chain of values, the
principles and practices of social responsibility.
The organisation has put in
place procedures to guarantee the respect of
property rights (patents, intellectual
property, copyrights, estate law, natural resources...).
6. Consumer related questions
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-
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N/A
justifications, comments
The commercial practices of the
organisation are fair; contracts and
information supplied to clients or users are clear.
The products or services
conceived and offered, respect the health
and safety of the consumers or users.
The organisation promotes the
principles of sustainable consumption to its
clients or users (means of consumption, recycling...).
The organisation has put in
place procedures to treat all clients',
consumers' or users' requests (complaints,
failures, compensation...)
The organisation preserves its
customers' or users' private lives.
If the organisation supplies
essential services (water, cleaning, energy,
transport, communications...) it ensures the
right to accede to all these.
The organisation makes its
clients or consumers aware of the stakes of
sustainable development in relation to its
activities, services or products.
7. Community and local development
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-
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N/A
justifications, comments
The organisation takes into
account specific local contexts. It
participates in the local life in the areas
where it is implanted, and in the
communities (physical or virtual) in which
it operates.
The organisation participates
in the education of the habitants of the
area, the members of the community. It
respects the cultures and interests and
helps to maintain them.
The organisation is involved in
the creation of jobs and the development of
competences in the area in which it is implanted.
The organisation uses its
material and immaterial resources to
contribute to developing the knowledge, the
know-how and the technologies of the region
(transfer and diffusion of technologies and competences).
The organisation contributes to
economic development of the territory (share
of wealth, level of salaries and pensions,
local investments taxes, infrastructure and services...)
The entity takes all necessary
measures to eliminate negative impacts of
its activities on the habitants health. It
acts in favour of preserving it.
The organisation contributes
through its actions and investments to the
development of the society (local purchases,
educational programme, partnerships...).